E-shop with CRM Integration
Connect your e-shop with an CRM system and get automatic synchronization of orders, inventory, invoicing and customer data. No manual copying, no errors, no delays.
+42%
Processing efficiency
Why AutoCRM e-shop?
Why consider an e-shop solution from AutoCRM?
Your e-shop is only as good as its infrastructure. Connecting it with an CRM system eliminates manual work, speeds up dispatch and gives you an overview of your entire business in one place.
Automatic order synchronization
Orders from your e-shop are automatically transferred to the CRM. No manual copying, no oversights. Everything in real time.
Accurate inventory levels
Current stock levels are reflected directly in your e-shop. Customers see real availability and you eliminate overselling.
Automatic invoicing
Invoices are generated automatically when an order is created. Integration with accounting systems ensures error-free bookkeeping.
Unified customer database
Customer data from your e-shop, CRM and other channels in one place. A complete overview of purchase history and communication.
Reporting and analytics
Clear dashboards with key e-shop metrics. Revenue, conversions, average order value and other KPIs in one place.
Security and reliability
Encrypted communication between systems, automatic backups and 99.9% uptime. Your data is safe.
E-shop to CRM connection
I want to connect my e-shop with an CRM system
Let us analyze your e-shop and propose the optimal solution for connecting with an CRM system. The consultation is non-binding and free.
How we help
We solve e-shop and CRM integration
Order synchronization
- Automatic order import from e-shop to CRM
- Real-time order status updates
- Support for multiple e-shops simultaneously
- Notifications on order status changes
Inventory synchronization
- Two-way inventory level synchronization
- Automatic blocking of sold-out products
- Support for multiple warehouse locations
- Low stock alerts
Product and catalog management
- Central product data management
- Automatic price updates in the e-shop
- Variant, attribute and category management
- Bulk product catalog editing
Automatic invoicing
- Invoice generation upon order creation
- Integration with accounting systems (Pohoda, Money S3)
- Automatic payment matching
- Credit note and complaint management
Customer synchronization
- Unified customer database across all channels
- Customer data import and export
- Customer segmentation by purchase behavior
- Integration with AutoCRM CRM module
Analytics and reporting
- Real-time revenue and order overview
- Conversion rate and average order analysis
- Sales channel comparison
- Data export to PDF, Excel and CSV
Client requests
Common requests from our clients
These are the most common requests our clients come to us with. We can solve all of them.
I want to connect my e-shop with a warehouse system
I need to automatically generate invoices from orders
I want real-time inventory visibility
I need to connect multiple e-shops to one CRM
I want to automate dispatch and label printing
I need to connect my e-shop with an accounting system
I want to synchronize customer data with CRM
I need cross-channel sales reporting
Integrations
Connection with your systems
AutoCRM connects to your existing e-shop, accounting system, carriers and payment gateway. We support all popular platforms.
E-shop platforms
Shoptet, WooCommerce, Shopify, PrestaShop, Upgates and more.
Marketplaces
Heureka, Mall.cz, Amazon, Allegro and other sales channels.
Payment gateways
GoPay, Comgate, PayPal, Stripe and other payment methods.
Carriers
PPL, DPD, Zasilkovna, Czech Post, Balikovna and more.
Accounting systems
Pohoda, Money S3, PREMIER, HELIOS and other accounting software.
Ready to connect your e-shop with CRM?
Let us analyze your current state and propose the optimal solution. The consultation is non-binding and free.
Features
E-shop Integration — Features
A complete overview of the features you get by connecting your e-shop with the AutoCRM CRM system.
Real-time synchronization
Orders, inventory and prices are synchronized in real time between the e-shop and CRM.
Inventory management
Automatic product availability updates across all sales channels simultaneously.
Pricing policy
Flexible price, discount and promotion settings for different customer groups and channels.
Automatic invoicing
Invoices, credit notes and reminders are generated automatically according to configured rules.
Dispatch and logistics
Automatic label printing, shipment tracking and customer notifications on delivery status.
Customer service
Complete customer communication and order history in one place for efficient support.
Marketing automation
Automated emails, abandoned cart reminders and personalized product recommendations.
Mobile access
Manage orders and view e-shop overview anytime, anywhere from your mobile device.
Benefits
Why connect your e-shop with AutoCRM?
Faster dispatch
Inventory accuracy
Satisfied e-shops
Integration deployment time
Faster dispatch
Automating the entire process from order to shipment reduces dispatch time by tens of percent.
Real-time overview
Instant view of order, inventory, revenue and customer status — all on one dashboard.
Higher revenue
Better customer experience, accurate inventory and marketing automation lead to higher conversions.
Happy customers
Fast order processing, accurate availability information and proactive communication build trust.
Case studies
CRM and e-shop integration case study
Warehouse and manufacturing system — Natural Protein — dietary supplements e-shop
For Natural Protein, we created a system tailored to their needs that they can develop and grow with at any time. The primary focus was developing a manufacturing system with a complete warehouse system, all connected to the e-shop.
See case studiesConnecting a tools e-shop with an CRM system
A tools e-shop with over 15,000 products needed to automate order processing and inventory synchronization. Thanks to the AutoCRM integration, they reduced dispatch time by 60% and eliminated order errors.
See case studiesFAQ
Frequently asked questions about e-shop integration
We support all popular e-shop platforms — Shoptet, WooCommerce, Shopify, PrestaShop, Upgates and more. Thanks to an open API, virtually any e-shop can be connected. If you don't see your platform in the list, contact us — we can most likely connect it.
Standard e-shop connection to AutoCRM can be completed within 48 hours. For more complex integrations with custom workflows and specific requirements, expect 1-2 weeks. The entire process includes analysis, configuration, testing and deployment.
Yes, AutoCRM supports connecting an unlimited number of e-shops and sales channels to one CRM system. All orders, inventory and customer data are synchronized centrally. Ideal for companies selling through multiple channels simultaneously.
Synchronization works bidirectionally in real time. When inventory levels change in the CRM (receipt, issue, stocktaking), availability in the e-shop is automatically updated. Conversely, when an order is placed in the e-shop, available inventory is immediately reduced in the CRM. This eliminates the risk of overselling.
The price depends on the complexity of integration and required features. Basic e-shop connection is included in the AutoCRM license at no extra charge. Custom integrations and specific requirements are priced individually after a free analysis. Contact us for a non-binding quote.
Yes, AutoCRM offers e-shop integration as one of its core features. The CRM system automatically synchronizes orders, inventory, invoices and customer data between all your systems.
Bára Ondroušková
Sales Director
We are happy to help
Ready to connect your e-shop with CRM?
Let us analyze your e-shop and propose the optimal integration solution. The consultation is non-binding and free. We can complete the integration within 48 hours.
Or write to us directly
Related solutions
Related solutions to compare
Other functional areas that typically connect to this solution in real implementations.
Warehouse System
Clear warehouse records, automatic orders and real-time goods movement tracking.
Invoicing System
Automatic invoice creation, payment matching and clear accounting reports for your business.
Connections & Integrations
API connections to external systems, banks, e-shops and other third-party services.
Pricing
Comparison of ERP packages, implementation, and related services.
Case Studies
Real AutoCRM implementations and client outcomes from practice.
Contact
Direct contact for sales, consultations, and next steps with AutoCRM.