Order Management System from A to Z
Automate the entire process from order receipt through shipping to invoicing. No manual data entry, no lost orders, no delays.
Sound familiar?
Problems every company faces with orders
If any of this sounds familiar, you're not alone. AutoCRM solves these problems systematically.
Manual order entry
Orders are manually re-typed from emails, phone calls and forms into the system. The process is slow, error-prone and takes hours every day.
Shipping and delivery errors
Wrong addresses, mixed-up items and missing products. Customers file complaints and the company loses trust and money on corrective shipments.
Delayed invoicing
Invoices are issued with a week delay after delivery. Cash flow suffers and accounting can't match payments with orders.
No order tracking
Customers call asking where their order is. Sales reps don't have an answer because the system doesn't provide real-time tracking.
Inventory and order mismatch
A sales rep confirms an order for goods that are already out of stock. Result: delays, cancellations and unhappy customers.
Customer complaints and returns
Without a unified system, complaints and returns are handled chaotically. Customer satisfaction drops and the company loses repeat business.
Sound familiar?
We'll show you how AutoCRM automates the entire order process — in less than 30 minutes.
Features
Complete order management in one system
AutoCRM covers the entire order lifecycle — from receipt through processing and shipping to invoicing and returns.
Automated order processing
Orders from e-shop, email and phone are automatically imported into the system. No manual re-typing, no errors.
Real-time tracking
Track every order status in real time — from receipt through preparation, shipping to customer delivery.
Warehouse sync
Automatic stock availability check when confirming orders. Stock reservation and automatic picking.
Automated invoicing
Invoices are generated automatically after order shipment. Integration with accounting systems ensures error-free records.
Customer notifications
Automatic emails and SMS about order status. Customers know when goods were shipped and when they'll arrive.
Returns management
Structured process for returns and complaints. Reason tracking, automatic restocking and credit note generation.
Automate your order process
Get full control over orders from receipt to delivery. No commitments, no credit card.
14 days free — full functionality — no commitments
Integrations
Connect orders with your entire ecosystem
The order management system in AutoCRM connects with warehouse, invoicing, CRM and e-shop for flawless operations.
AutoCRM
The order management system in AutoCRM connects with warehouse, invoicing, CRM and e-shop for flawless operations.
Warehouse system
Automatic reservation and picking. Real-time stock overview across all warehouses.
Invoicing system
Automatic invoice generation after shipment. Payment matching and receivables tracking.
CRM system
Orders linked with customers. Purchase history, complaints and communication in one place.
E-shops
Shoptet, WooCommerce, PrestaShop — bidirectional sync of orders and statuses.
Carriers
PPL, DPD, Zasilkovna, Czech Post. Label generation and automatic shipment tracking.
Case studies
How companies use AutoCRM order management
Real examples of order process automation at Czech companies.
Wholesaler — 3x faster order processing
A food distributor connected e-shop, warehouse and invoicing. Orders are now processed automatically in 15 minutes instead of two hours.
E-shop — 85% fewer shipping errors
An online retailer with 500+ daily orders eliminated manual data entry. Shipping error rate dropped from 12% to less than 2%.
Manufacturer — automated B2B orders
A manufacturing company automated recurring dealer order intake. Order processing time dropped from 45 minutes to 3 minutes.
FAQ
Everything about AutoCRM order management
Answers to the most common questions about order management.
AutoCRM accepts orders from e-shops (Shoptet, WooCommerce, PrestaShop), email, phone and EDI. All orders are processed in one place regardless of channel.
When confirming an order, the system automatically checks stock availability, makes a reservation, and after shipping confirmation automatically picks the goods. All in real time.
Yes. Every order has a clear status — received, confirmed, in preparation, shipped, delivered. Customers receive automatic notifications about every status change.
The system has a structured workflow for returns — reason tracking, approval, automatic restocking and credit note generation. Everything is traceable and reportable.
Yes. B2B orders support dealer price lists, discounts, automatic recurring orders and approval for orders above set limits.
PPL, DPD, Zasilkovna, Czech Post, GLS and more. The system generates shipping labels and automatically downloads tracking numbers.
Yes. Order history is imported from CSV, Excel or the old system's API. Our team ensures the transition happens without data loss.
Basic deployment takes 2–3 weeks including e-shop and warehouse integration. More complex implementations with EDI and custom workflows take 4–6 weeks.
Bára Ondroušková
Sales Director
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Ready for order automation?
Book a free consultation and discover how AutoCRM can speed up your order processes.
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CRM System
Complete contact management, sales opportunities and customer communication in one place.
Invoicing System
Automatic invoice creation, payment matching and clear accounting reports for your business.
Warehouse System
Clear warehouse records, automatic orders and real-time goods movement tracking.
Pricing
Comparison of ERP packages, implementation, and related services.
Case Studies
Real AutoCRM implementations and client outcomes from practice.
Contact
Direct contact for sales, consultations, and next steps with AutoCRM.